Try selecting a different sound record device from the drop-down list.Try selecting a different video device from the drop-down list.Check that the "Capture Sound" checkbox is ticked.If you are using DVD Maker USB2.0, your driver software allows you to input both audio data and visual data, so you do not need to worry about this step. Check that the installed driver software allows you to input audio as well as visual data.View instructions for connecting DVD Maker USB2.0 here. Most devices will come with instructions that explain where each plug should go. Ensure all required plugs are plugged firmly into the correct sockets.I have connected my capture device successfully, but the audio input is not working. Please restart your computer and try running Golden Videos again. If Golden Videos has not detected your new device after 20 seconds, your computer may require a restart.Try to troubleshoot the device using the instructions in the User Manual that came with the device.Select the capture device from the drop-down menu.Wait at least 20 seconds for Golden Videos to detect a newly installed device.If you have purchased DVD Maker USB2.0, these drivers should have come on a CD with your purchase. This software may have come with your device, or may be available on the internet.
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Most devices will come with instructions that explain how to do this.
Attach all required plugs firmly to the correct places.Please check you have completed the following tasks:
I have connected my capture device, but Golden Videos still does not detect it. If you have purchased DVD Maker USB2.0, you can view instructions by clicking this link: I don't know how to connect my Capture Device